Unleash Your Greatness

Social Media Management That Drives Growth!

Say goodbye to stale messages and aimless social media campaigns. Maximise ROI. Our social media management services make it easier to build a social media presence that stands out from the competition.

Track content, performance, and spending. Find out which messages make the strongest impact on your target audience so you can give them more of the same. Identify your most responsive audiences and gain the power to turn them into loyal customers.

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Social Media Management Benefits

Our social media management services add value to your brand by boosting awareness, capturing quality leads, and offering sensitive and thoughtful responses to users who interact with you online.

Win New Customers

When it comes to sales, customer loyalty is the name of the game. Get to know your most engaged customers and turn their loyalty into repeat transactions. Social media management lets you audit your most frequent customers – their demographic, peak shopping hours, and preferred products and services. Not only does this simplify your job, it also boosts sales and helps start meaningful interactions within your online community.

Build a Strong Reputation

Monitoring your online reputation is just as important as paying attention to what your customers are telling you. Effective social media management services help you build and manage that reputation. Find out what people are saying about your brand and know how to respond. These services also give you the ability to sway your audience through your responses or engagement with customers.

Support Your Customers

Defuse unhappy customers and address issues before they escalate. When something goes wrong, people first turn to social media to voice complaints and dissatisfaction. But most of the time, they just want to know that you care. Convert disgruntled buyers into advocates for your brand. Social media management assures them that you are determined to give them a positive experience.

Unleash Your Greatness

Social Media Solutions to Grow Your Business

Data-driven social media services. Share-worthy content. Measurable results. Here at Kinetic Social, we provide social media marketing that takes your brand to a whole new level.. We help you build the kind of relationships that matter with your audience.

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Facebook Management

The 2.38 billion-strong network offers a wealth of marketing opportunities for your brand. Let us manage your business account with relevant content, a regular posting schedule, and quick responses. We make your page stand out with engaging visuals and updates.

Instagram Management

Discover the benefits of having a business Instagram account with brand-appropriate content and regular updates. We optimise your profile and commit to a consistent posting schedule to help you gain and retain followers.

Twitter Management

Grow your Twitter following organically with our social media management services. We keep a handle on content, replies, retweets, hashtags, and trending topics to help you stay ahead of the game.

LinkedIn Management

Get more value from your business page, make business connections, and get in touch with thought leaders in the industry. We make sure each post is expertly written, so that your LinkedIn profile represents you in the best way possible.

YouTube Management

Social media users watch hundreds of millions of hours’ worth of online videos each day. We make sure you get a slice of the pie by optimising your YouTube channel, analysing your competitors, and uploading high quality content

Pinterest Management

Pinterest can be a time-consuming platform. That’s why we take charge of account setup, account revamping, pin design, and Pinterest board creation. Invest in other areas of your business without neglecting your Pinterest followers.

Recent Social Media Campaigns

Check out some of our latest social media campaigns.

Our social media campaign which included Facebook ads, Facebook applications and content creation, was able to drive the growth and engagement of our Facebook activity which helped us increase our new member sign ups by 30%.
B. Cooper
CEO

Unmatched Social Media Management Skill and Expertise

A social media management agency has the level of skill and expertise that you may not have access to in-house. Finding and retaining top talent is no mean feat. It also costs time and money. The good news is that you can find it all in one place.

A social media management company stays updated on the latest social media developments so that you can ride the fumes of trending topics and speak your customers’ language. Guided by data and tools, they execute campaigns flawlessly and report back on brand performance.

Social never sleeps. To stay relevant, you have to be consistent when it comes to delivering content and interacting with customers. Having a designated social media manager means that not having to think about your next post. With over 15 years of experience and a dedicated team of social media experts, Kinetic Social can get the job done.

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Group of successful happy business people at work in office

A New Take on Social Media Management

Our social media management services can offer an unbiased opinion of your brand’s social media presence. Whether you’re stuck or simply don’t know where to start, we will give your online presence a look over to find out what’s working and what’s not.

From a social media audit to competitor analysis, we help you position your brand to your ideal customer, as well as refine and target your messaging. We pull insight from previous clients and past campaigns so that you can benefit from the lessons  learned.

Get it right from the get-go. Kinetic Social elevates insights to create and highlight compelling messages. We’ve worked on 189 projects and 247 social media campaigns to date. Leverage our knowledge and gain access to a leading social media manager.  

Frequently Asked Questions

The social media manager takes charge of developing and implementing a successful social media marketing plan. This includes planning, goal setting, content management, traffic, lead generation, reputation management, and other key tasks that are related to your social media presence.

Aside from creating a consistent publishing schedule and promoting content via social media advertising, they must identify opportunities to improve content quality and campaign performance.

In order to come up with a strong content strategy, however, they must have in-depth knowledge of your brand and its positioning versus competitors in social media. They must also know who your target audience is, along with their interests, concerns, and pain points.    

When hiring a company to do social media management, Melbourne business owners must be mindful of the costs. The costs of a social media marketing retainer in Australia can range from $400 to $22,000 a month. The cost also depends on the method, output, and size of the company you’ll be working with.

Kinetic Social offers a free audit on top of its social media management services. With a team of 17 social media experts, we like to keep it small but cost-effective. We are sensitive to the needs of business owners who want to maximise their spending and resources.

Social media management tools help you keep track of content and interactions across multiple social media channels, in a single interface. But with the large volume of free and paid tools out there today, it can be difficult to choose.

Some of the most widely used social media management tools include:

  • eClincher
  • Buffer
  • Sprout Social
  • HootSuite
  • Sendible
  • Social Pilot
  • Agora Pulse
  • CoSchedule
  • Crowdfire
  • Edgar

The costs of these tools range from $59 to $1400, depending on the number of months, social media profiles, and posts covered in the plan.  But no matter the feature you’re looking for, you’re bound to find a tool that delivers the results you need.

Social media lets you connect with past, present, and prospective customers. Having an active social media presence lets them know that your brand exists and that you have products and services that meet their needs.

However, building brand awareness and engaging with customers is time-consuming. It also requires a specific set of skills and tools, the lack of which could result in wasteful and counterproductive posts and campaigns that can do more damage to your business.

That’s where social media management steps in. A social media manager follows best practices when it comes to developing content, scheduling posts, and responding to comments and messages from customers.

An effective social media manager has the following skills:

 

  • Planning
  • Execution
  • Community management
  • Content planning and optimization
  • Writing skills
  • Communication skills
  • Analytical skills

 

But it’s not enough to hire a social media manager who has the skill and experience needed to get the job done. They must have a good handle on your brand personality and voice to maintain cohesion across different channels.

They must also believe in what you’re trying to do as a business owner. When their values and goals are aligned with yours, you’re more likely to have a collaborative and fruitful partnership. Kinetic Social believes in innovation, but we also take a caring and honest approach to our work.  

There are clear and undeniable benefits to having a professional manage your social media presence. While it’s good to have employees pitch in with social media management, an expert can give your efforts direction so that you can make the most of your online activity.

Hiring an expert means having unique, consistent, and high quality content that your target audience will love. With a social media expert making regular posts and knowing which content performs well on specific platforms, you can grow your social media following, drive traffic to your site, and deliver quick responses to comments and messages.  

It also frees up your time, allowing you to focus on other aspects of your business.  

An effective social media management agency enhances your online reputation, engages customers, and drives quality traffic to your site.  They take over social media campaigns and daily activities, including:

  • Developing original and relevant content
  • Curating and managing all published content
  • Monitoring, listening, and responding to social media users
  • Cross-promotions
  • Managing and expanding your online community
  • Overseeing design efforts and ensuring visual cohesion
  • Monitoring online reviews and responding with care
  • Analysing key metrics
  • Compiling reports

Your social media management company acts as an advocate for your brand on social media, engaging customers and responding appropriately when necessary.

Jumping across different platforms can be draining. However, establishing multiple accounts gives you access to more people, particularly if you have branches in several cities or states. It also gives your customers more options in terms of the type of content they want to consume.

To effectively manage social media content, Kinetic Social monitors your content’s performance and keeps track of spending across multiple channels. We identify which pieces of content get the most engagement, and which users are most responsive. With a dedicated social media manager, you can be confident that your social media profiles are being attended to 24/7.

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Let Kinetic take your business to the next level.

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